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Thomas Johnson has a diverse work experience. Thomas started their career in 2007 as a Manager at Paolos, where they worked until 2015. In 2014, they joined the Massachusetts Convention Center Authority, starting as a Public Safety Officer and eventually progressing to roles such as Public Safety Supervisor and Assistant Public Safety Manager. Thomas then became a Public Safety Manager and Senior Public Safety Manager, specializing in event operations. In 2022, they worked as the Director of Security at Allied Universal before moving on to their current role as the Director of Security at 200 Clarendon St at Northeast Security Inc.

Thomas Johnson's education history includes earning an Associate's degree in Criminal Justice/Safety Studies from Fisher College in 2022. Prior to that, they attended Newbury College from 2008 to 2010, focusing on Hospitality Administration/Management. Thomas completed their high school education at Malden Catholic from 2004 to 2008, studying General Studies. Additionally, Thomas has obtained certifications such as CPR & AED from the Massachusetts Convention Center Authority and ServSafe Food certification from ServSafe Certified. There is no specific information provided regarding the obtained months or years for these certifications.