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Alaaeldin Ahmed is a CS/IMS Core Network Operations Engineer who has successfully managed and maintained various nodes and protocols in the telecommunications industry. With a background in software development and experience in leading telecommunications projects, Alaaeldin has a proven track record of resolving customer complaints and enhancing network performance KPIs. Additionally, with a Master's degree in Communication Engineering and a Bachelor's degree in Electronics Engineering, Alaaeldin's expertise in the field is evident through their successful career progression.