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Terry French is a seasoned professional in technical operations and service delivery, currently serving as Technical Operations Director and Service Delivery Manager at Nephos Technologies since November 2021, focusing on innovative IT solutions for data challenges. Previously, Terry held the position of Partner Experience Manager at On The Money Technology Ltd, where responsibilities included establishing a new department for partner onboarding and support. Experience also includes leadership roles at Gilmond as Head Of Service Delivery, overseeing software support services in the energy sector, and at IT Lab and Plan-Net plc, managing IT service delivery and operations for major clients across various industries. Terry's career began as Service Desk Manager at Openwork Ltd, leading a team to assist a large network of financial advisors.