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Marcos Honorato G. Silva has over 19 years of experience in telecommunications and network operations. Currently serving as Coordenador de NOC and previously as Senior NOC Analyst at Neovia Telecom since 2004, Marcos specializes in client monitoring, bandwidth management, and configuring Cisco routers and various network solutions. Marcos's technical expertise includes provisioning and troubleshooting radio frequencies and managing networking equipment from multiple manufacturers. Prior to Neovia, Marcos worked as a Technical Support Analyst at Digital Work Computer Services, focusing on hardware maintenance, operating system installation, and network administration. Marcos holds a postgraduate degree in Telecommunications Network Engineering from Universidade Paulista and a bachelor's degree in Technology from Universidade Estácio Uniradial.