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Jekaterina Ussova is a finance and fraud prevention expert with extensive experience in data analysis, customer dispute resolution, and process improvement. Currently serving as Financial Control Team Lead and Financial Fraud Analyst at Neo Group since November 2019, Jekaterina is responsible for conducting data reconciliations, analyzing financial patterns for fraud detection, and collaborating with various departments to enhance fraud prevention measures. Previous roles at Wise included positions as Card Dispute and Chargeback Agent and Fraud Agent, where Jekaterina managed customer disputes and ensured compliance with regulatory requirements. Jekaterina also has a background in business analysis and quality control from Transcom, focusing on enhancing service quality and customer satisfaction.