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Chandana Gowda has been working in the customer service industry since 2017. Chandana began their career as a Relationship Manager at Future Group India, where they worked for three years. In 2020, they moved to Mindism as a Relationship Manager. Currently, they are working as a Customer Support Executive at Neokred since 2022.

Chandana Gowda completed a Diploma in Aviation from Frankfinn Airhostess Training Institute between 2016 and 2017. Prior to that, they obtained a BSc in Physics from Alva's College of Education between 2013 and 2016. Chandana also holds a certification in Programming Language from Excellent Computers.