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Fiona Li is an experienced professional with a background in operations and customer service, currently serving as a Centralized Operation Analyst and previously as a Customer Service Specialist at Neo Financial since August 2021. Additionally, Fiona has been a Guest Service Host at Calgary TELUS Convention Centre since April 2021. Prior experience includes working as a Pre-service Teacher for the Calgary Board of Education from March 2018 to March 2020 and as a Note Taker at the University of Calgary in 2019. Fiona holds dual degrees from the University of Calgary, a Bachelor of Arts in Sociology and a Bachelor of Education in Early Childhood Education and Teaching, both obtained between 2015 and 2020.