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Paul Scott has extensive experience in customer service and sales, currently working as a Retention & Customer Service Agent at Neilson Financial Services since 2013. In this role, Paul prioritizes customer needs while ensuring compliance with regulatory requirements and delivers excellent service. Previous experience includes serving as an Area Manager at Provident Financial from 2001 to 2012, managing a team to achieve business growth, and as a Financial Advisor at Pearl Assurance, where Paul advised clients on various financial products. Paul holds a Diploma in Management Studies from the University of West London.