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Shannon Congdon is an experienced financial services professional with a diverse background in credit unions and banking. Currently serving as a System Administrator and Member Service Center Supervisor at Neighborhood Credit Union since February 2013, Shannon has developed a strong skill set in system management and customer service. Previous roles include Teller Supervisor at City Bank, Senior Personal Financial Advisor at Intouch Credit Union, and Senior Loan Advisor at Credit Union of Texas. Early career experience includes serving as a Member Service Representative II at Texans Credit Union. Shannon's extensive experience in various positions within the industry underscores a commitment to enhancing member services and operational efficiency.