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Sonia Cepeda has a robust background in customer service and operations, currently serving as Customer Service Manager at Nebraskaland since September 2021. Prior to this role, Sonia held the position of Operations Supervisor at Alstom for three years, from April 2019 to April 2022. Sonia's career at Bombardier Transportation spanned over 15 years, where roles included Customer Service Supervisor and Air Train Agent, highlighting significant experience in customer relations and operational oversight in the transportation sector.