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Massiel Cifuentes has a diverse work experience in the field of human resources. Massiel started their career at NCO Group as an HR Generalist, where they were responsible for overseeing HR processes, terminations, contracts, security investigations, and disciplinary actions. Massiel also conducted inductions for new hires and provided reports on attrition to payroll and corporate.

Massiel then joined Xerox as a Senior HR Partner, focusing on HR responsibilities related to the call center industry. After a brief stint at Xerox, they moved on to UPS, where they served as an HR Supervisor for the North Cone region. In this role, Massiel traveled to Guatemala, El Salvador, and Honduras to ensure compliance with HR procedures and conduct audits.

Following their time at UPS, Massiel worked as a Freelance HR Consultant for two years before joining Naturaceites S.A. as an HR Partner for Guatemala and El Salvador. At Naturaceites, they were in charge of all HR procedures, including policy creation, modification, and structural changes. Massiel also collaborated with the audit department to ensure quality certifications and coordinated recruitment efforts.

Most recently, Massiel joined NEARSOL as an HR Manager responsible for all HR procedures in Guatemala. In this role, they create and modifies company policies, develops retention strategies, and oversees HR operations.

Massiel Cifuentes attended Universidad de San Carlos de Guatemala from 2002 to 2009. During this time, they pursued a degree in Psychology with a focus on Human Resources. No specific field of study is mentioned.