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Nicky Thackeray has extensive experience in operations and customer service management, currently serving as Operations Lead at NCT Charity since March 2008, with progressive roles including Pre Booking Support Team Manager and Parent Services Manager. Prior experience includes office management at The International Community Services Center and an administrative and marketing role at Starlight Children's Foundation Australia. Nicky's earlier career involved various managerial positions focusing on marketing and sales within Family Assurance Friendly Society Limited and supervisory functions at Forte Hotels. With a diverse background in operations and support, Nicky Thackeray demonstrates strong leadership and customer service skills.