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Kippy Batuyios is a seasoned instructional designer and enablement manager with extensive experience in training and support across various industries. Currently serving as Principal Instructional Designer at nCino, Inc. since July 2020, Kippy previously held roles at Verint as Enablement Manager for Americas Support and Director of Customer Training, gaining expertise in developing enablement programs, managing Learning Management Systems, and delivering customer-focused training. Kippy's earlier experience includes positions at OpinionLab, Wells Fargo Home Mortgage, and Brock and Scott, PLLC, showcasing a strong background in customer experience, loan processing, and legal support. Kippy holds a degree in Business Administration with a concentration in Finance from the University of North Carolina Wilmington.