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Gina Gilb is a seasoned professional in customer success and operations, currently serving as a Senior Customer Success Manager at nCino, Inc. since December 2022. With extensive experience in the banking sector, Gina's previous roles include Senior Operations Services Supervisor at First Citizens Bank and multiple positions at Bank of America, where responsibilities encompassed client management, team leadership, and sales. In addition to a robust career, Gina actively contributes to the National Charity League, Inc. in leadership roles, including VP Membership and Immediate Past President. Educational qualifications include a BA in Music Performance from California State University - East Bay.