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Alberto Rosario is a seasoned IT professional with extensive experience in systems engineering and analysis. Currently a Systems Engineer II at the National Commission on Certification of Physician Assistants (NCCPA), Alberto has been responsible for operational infrastructure maintenance and system upgrades since January 2016. Previously, as a Systems Analyst at Embraco, notable achievements include reducing IT expenses by 15% in the first year and achieving high customer satisfaction ratings. Alberto's background also includes roles such as IT Administrator at Vention Medical and Technical Support Engineer at BT, where responsibilities encompassed network support, system installations, and user training. Alberto holds a Bachelor of Science in Computer Science, with a professional history marked by successful project management and technical support across various organizations.