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Janeth Ann Stier has a diverse work experience in the collection industry. Janeth Ann began their career in 1992 at Academy Collection Service, where they worked their way up to the position of Vice President of Collections. Janeth Ann then joined ARM - Accounts Receivable Management (now Northland Group) in 2008 as a Site Director/Manager, where they focused on managing portfolios for major banks and ensuring compliance in a call center environment. In 2013, Stier moved to NCB Management Services, Inc. and held various roles, including Vice President of Operations and Assistant Vice President of Contingency Operations. In these roles, they oversaw teams in a call center setting, focusing on training, quality assurance, and revenue generation. Overall, Stier has demonstrated strong leadership and expertise in managing collections and call center operations throughout their career.

Janeth Ann Stier attended Millersville University of Pennsylvania from 1984 to 1987, where they pursued a field of study in Education. There is no additional information available regarding their degree or any certifications they may have obtained. However, it is known that they have certification in "Certified collections by the ACA" from the institution called "Certified Collection Specialist". The specific month and year of obtaining this certification are unknown.