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Shelly S. Marcantonio is a seasoned professional in employee benefits with extensive experience spanning over 15 years in leadership roles. Currently serving as Vice President and Employee Benefits Practice Leader at NBT Insurance Agency, LLC since March 2022, Marcantonio previously held positions at Arrow Financial Corporation, where responsibilities included Employee Benefits Practice Leader and Employee Benefits Operations Manager. Prior experience includes positions at BlueShield of Northeastern New York, focusing on new sales and account retention, and as a Senior Account Manager at CDPHP. Marcantonio holds a Bachelor's degree in Psychology from Siena College and completed a Leadership Tech Valley program at the Capital Region Chamber.