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Russell Boyd is an experienced leader in the telecommunications and consulting sectors, currently serving as General Manager of Field Operational Intelligence at nbn® Australia since February 2022. Previously, Russell held roles such as Business Consultant at Terra Firma Business Consulting and Principal of Field Workflow Insights at Telstra, where responsibilities included leading teams in data science and analytics to improve field operations. Additional roles at Telstra encompassed General Manager of Business Operations and Manager of Business Insights & Improvement, focusing on data quality, business management, and operational efficiency. Russell holds a Bachelor of Engineering in Electrical and Electronics Engineering from The University of Queensland and advanced diplomas in Programme Management and Leadership and Management from TAFE Queensland.