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Adnan Shafiq is an accomplished professional with extensive experience in the telecommunications sector, currently holding the position of Senior Manager Business Connect & Assure at nbn® Australia since January 2013. Adnan's career at nbn® encompasses various roles, including Business Assurance Manager, Senior Connection Manager, and HFC Operations Team Lead, among others. Prior to joining nbn®, Adnan worked at Nokia as a Front Office Coordinator and at Etisalat as a Senior Field Technician specializing in WiMAX. Adnan's foundational experience includes a position as a BSS Engineer/Operations Engineer at PTCL. Adnan holds a Master's degree in Communication and Electronics and a Bachelor's degree in Electrical Engineering (Telecommunication), both from the University of Engineering & Technology Peshawar.