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Steve Melo is an experienced System Administrator at NBM Inc since June 2018, previously serving as a Team Lead and Technical Representative at PlumChoice Online PC Services from November 2013 to October 2016. In the role of Team Lead, Steve Melo implemented learning strategies for technical representatives, developed performance tracking tools, and facilitated training for new hires. Steve Melo's background includes comprehensive software and network troubleshooting expertise across various operating systems and strong organizational skills. Steve Melo holds an Associate of Applied Science Degree in Information Technology specializing in Computer Network Systems from ITT Technical Institute, earned between 2013 and 2015.