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Melissa Dittmar is an experienced professional with a strong background in customer service and leadership. Currently serving as a Guest Service Representative at Navy Lodge since May 2017, Melissa has also held the position of President at Toast of Severna Park Toastmasters Club from July 2019 to June 2020, demonstrating resilience and commitment through two terms. Previous roles include Sales Clerk at NAVY EXCHANGE SERVICE COMMAND, where responsibilities involved customer engagement and service excellence, and VP of Public Relations at Toast of Severna Park Toastmasters, focusing on brand awareness and communication. Additionally, Melissa has gained valuable experience as a Criminal Justice Intern at the University of Baltimore Police Department, a Transfer Success Coach, an Orientation Ambassador, and a Student Tutor. Academically, Melissa attained a Bachelor of Science in Criminal Justice and Corrections, with high honors from the University of Baltimore, complemented by an Associate of Arts from Anne Arundel Community College and a high school diploma from Archbishop Spalding High School.