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Tracy Montgomery has extensive experience in the financial services industry, currently serving as Senior Vice President of Branch Operations at Navy Federal Credit Union since July 2004. Previously, Tracy held various leadership roles at Navy Federal, including Vice President and AVP of Branch Operations Projects and Training, as well as Assistant Manager in Branch Operations Training and Development. Prior to returning to Navy Federal, Tracy worked as Vice President of Deposit Operations at Bank of America from February 2003 to July 2004 and as Business Manager for Deposit Operations at E*TRADE from August 1999 to July 2002. Tracy's career began at Navy Federal Credit Union with positions ranging from Teller to Analyst and Training Instructor, showcasing a strong foundation in member service and operations.