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Susan Adelman has a diverse work experience in the marketing and product services field. From 1981 to 1993, they worked at Northwest Airlines as a Manager, International Pricing & Revenue Management. Susan then joined Accenture in 1993 as a Director, CRM until 1996 when they became the Director, Product Services until 2001. During this time, they were responsible for various roles related to product services and customer relationship management. In 2001, Susan Adelman joined Navitaire LLC as a Global Marketing Director, where they successfully managed the company's global marketing initiatives and played a crucial role in its growth. Susan remained in this position until 2016 when Navitaire became a wholly owned subsidiary of Amadeus IT SA.

Susan Adelman attended Carleton College from 1977 to 1981, where they earned a Bachelor of Science (BS) degree in English Language and Literature. Prior to that, they attended St. Louis Park High School, where they received an Honors diploma. No specific years were provided for their time at high school.