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Nicole Eunice Serrano has work experience as a Software Quality Assurance Engineer at Navitaire, an Amadeus company, starting in May 2023 and as an Associate Software Quality Assurance Engineer at the same company from April 2022 to May 2023. Prior to that, they worked as a Web Developer at Unosoft Labs Inc. from August 2020 to December 2020. Nicole Eunice also has experience as a Frontend Web Developer at Raksquad Design and Development from June 2020 to August 2020.

Nicole Eunice Serrano completed their Bachelor of Science degree in Information Technology from the University of Santo Tomas from 2017 to 2021. Prior to that, they obtained their High School Diploma from Assumption College, Antipolo, between 2012 and 2017.

In terms of additional certifications, Nicole obtained the following: "Introduction to Data Science in Python" from DataCamp in April 2021, "International Cyber Conflicts" from Coursera in March 2021, "Crash Course on Python" from Coursera | Google in March 2021, "CNA Routing and Switching: Scaling Networks" from Cisco Networking Academy in January 2020, and "Level 1: Information Technology Passport (IP) Certification Exam" from the Information Technology Professionals Examination (ITPE) in June 2019.