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Sanjay Sharma is a seasoned professional with over two decades of experience in engineering and support roles, currently serving as a Staff Engineer at Navis since March 2008. Prior roles at Navis include Senior Support Engineer and Manager Support, where Sanjay was instrumental in managing customer relationships and leading support teams across multiple regions. Sanjay's expertise extends to implementing IT strategies and managing infrastructure, as demonstrated during tenure as System Manager at HERO EXPORTS. Educational qualifications include a Master of Science in Electronics and Communications Engineering, a Post Graduate Diploma in Computer Applications, and a Bachelor of Education in Computer and Information Sciences.