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Kelsey Theroux is a seasoned professional with extensive experience in the financial sector, currently serving as a Senior Retail Operations team member at Navigant Credit Union since July 2016, where responsibilities include managing outgoing IRA transfer requests, IRA maintenance, and tax form corrections. Previous roles at Navigant Credit Union include Member Service Consultant and Bank Teller, where Kelsey developed skills in online banking troubleshooting and financial planning. Additional experience includes instructing gymnastics for the City of Pawtucket, and various managerial and service roles at Ruby Tuesday, highlighting strong leadership and customer service capabilities. Kelsey holds a Bachelor of Science in Forensic Accounting and Fraud Examination from Southern New Hampshire University and has earlier education from the Community College of Rhode Island.