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Audrey Hoffmann is an experienced professional in bid management and customer service, currently serving as a Bid & Delivery Process Manager at Natuvion GmbH since May 2021. Previously, Audrey held various roles at Egencia, an Expedia company, including Bid & Delivery Process Manager, Bid Consultant for Business Travel, and Bid Writer for Germany from 2016 to 2021. Additionally, Audrey worked as a Customer Service Manager at Egencia, focusing on operational processes and team leadership. Early career experience includes serving as a Competence Leader and Teamleader at BCD Travel, where Audrey was responsible for quality assurance, process analysis, and team organization. Audrey's educational background includes studies at Euro-Schulen Nord-Ost GmbH from 1997 to 1998.