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Leandra Cacella is an accomplished professional with extensive experience in account management and customer service. Currently serving as a Gift Administrator at Nature Conservancy of Canada since February 2023, Leandra previously worked as a Customer Specialist at Darwin CX, managing a diverse portfolio of U.S. accounts and focusing on rebuilding relationships with at-risk clients. Leandra's background also includes a long tenure at CDS Global Canada from 2004 to 2021 as an Account Manager, where success was achieved in managing accounts for various magazine publishers while maintaining high operational efficiency and customer satisfaction. Leandra holds a Bachelor's Degree in Business Administration and Management from Universidad Mariano Gálvez.