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Randy Runser began their work experience in 1999 as a Market Analyst at American Commerce Insurance Company. In 2000, they joined National Interstate Insurance Company as a Regulatory Compliance Manager. Randy later advanced to the position of Director, Regulatory Compliance in February 2017.

Randy Runser completed their Bachelor of Arts degree in Psychology from Ohio Wesleyan University from 1991 to 1995. Subsequently, they pursued a Masters degree in Experimental Psychology from Cleveland State University, which they completed from 1995 to 1997.