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Ariel Chong is a seasoned professional in client success and media planning, currently serving as Principal Client Success Manager at Nativex since January 2024. Previous experience includes serving as Associate Director at ZenithOptimedia Group I The ROI Agency, where strategic planning and account management across Southeast Asia were primary responsibilities. Ariel also held roles as Media Manager, Senior Media Planner, Communications Planner, and Assistant Planner at various agencies, focusing on integrated media strategies, client relations, and project management for high-budget campaigns in the travel and tourism sectors, among others. Educational qualifications include a Bachelor's degree in Mass Communications from Liverpool John Moores University and an Advanced Diploma in Mass Communication/Media Studies from Tunku Abdul Rahman University College.