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Michelle Bielby has extensive experience in the veterinary and pet care industry, currently serving as a National Account Executive at Nationwide Pet since September 2014, where responsibilities include promoting pet insurance as a voluntary benefit for employees. Previous roles include Senior Project Coordinator and Senior Analyst at Nationwide, where Michelle managed veterinary accounts and developed training for hospital staff. Prior experience includes General Manager at Norco Animal Hospital, overseeing daily operations and training materials, Director of Public Contact at Northwood Animal Hospital, focusing on marketing and customer service, and Office Manager at Brook-Ellis Pet Hospital, handling animal care and administrative tasks. Michelle holds a certification from OC Veterinary Assistant School.