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Jenny Farrell is an accomplished technology professional with extensive experience in performance engineering and systems improvement. Currently serving as a Lead Engineer at Nationwide Building Society, Jenny has previously held key positions at 10x Banking as Performance Engineering Lead, Degree 53 as Performance Architect, Sky Betting & Gaming as Site Reliability Engineer, and William Hill as Technical Services Lead. With a strong background in enhancing system reliability, performance, and scalability, Jenny has successfully led teams in adopting best practices such as capacity planning, chaos engineering, and automation. Jenny's career began at AQA, progressing from a Clerical Officer to a Section Head, with a focus on technical services and web production. Jenny holds a Postgraduate Diploma in Mobile and Satellite Communications from Surrey University and a BSc Hons in Computer Communications from Leeds Beckett University.