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Michelle Upton has a wealth of experience in workforce operations, customer service, and training management. Michelle has worked at Birmingham 2022 Commonwealth Games as a Workforce Ops manager and at National Trust holding roles as Experience Designer and Working Holidays Officer. Additionally, Michelle has experience at Intel Corporation as a Customer Service and Training Manager and a Distribution Finance Manager. Throughout their career, Michelle has demonstrated a focus on putting the user/customer at the center of any product or process design.