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James Byrnes serves as a Senior Desktop Support Engineer at the National MS Society since November 2022. Prior to this role, James was an IT Analyst III at The Center • A Place of HOPE from April 2020 to September 2022, where responsibilities included resolving IT Help Desk tickets, onboarding technology for new employees, and maintaining computer systems. Earlier positions at Chick-fil-A-Franchise spanned roles such as Director of Training and Front of House Manager, focusing on team management, training program development, and overall operational efficiency. Educational background includes studies at Colorado Christian University from 2019 to 2022, along with prior education at Colorado Springs Early Colleges and Monument Hill Homeschool Academy.