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Lillie Coles has a diverse work experience. In 2022, they began working as a Content Manager for Scan.com, responsible for content for Scan.com, FullBodyScan.com, and De. From 2020 to 2021, they worked as a Graduate Solution Architect for Aviva, where they achieved several qualifications and featured in their 2021 Graduate recruitment marketing campaign. From 2017 to 2021, they worked as a Freelance Copywriter and Editor, providing editorial and proofreading services, as well as website copywriting and SEO research. From 2018 to 2021, they worked as a Programme Assistant for the National Centre for Writing, providing administrative and logistical support for public-facing programmes and workshops. From 2016 to 2017, they worked as a Programme Intern and Events Assistant for the National Centre for Writing, creating and producing the first ever 'Story Machine' as part of the Norfolk and Norwich Festival. From 2017 to 2018, they were the Co-Founder and Media and Marketing for UEA Family Business Club. From 2016 to 2017, they worked as a Features Editor for Concrete, UEA's Official Student Newspaper, where they created content calls, wrote and edited articles, and laid up pages in InDesign and Photoshop. Finally, from 2015 to 2016, they were the Secretary of UEA's student radio station, Livewire1350, responsible for organizing events, marketing the station on social media, and presenting a weekly radio show.

Lillie Coles has an educational history that includes a Master's degree in MSc Enterprise and Business Creation from the University of East Anglia, obtained in 2018, and a Bachelor of Arts in English Literature with Creative Writing from the University of East Anglia, obtained in 2017. Lillie also holds several certifications, including a BCS Certificate in Systems Design Techniques from BCS, The Chartered Institute for IT (obtained in 2021), an Intermediate Certificate in Enterprise and Solution Architecture from BCS, The Chartered Institute for IT (obtained in 2020), a BCS Certificate in Systems Modelling Techniques from BCS, The Chartered Institute for IT (obtained in 2020), a Foundation Certificate in Systems Development from BCS, The Chartered Institute for IT (obtained in 2020), an ICP from ICAgile (obtained in 2020), an ITIL Foundation Certificate in IT Service Management from PeopleCert (obtained in 2020), an Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS) (obtained in 2021), and a Content Marketing and SEO Fundamentals from Semrush (obtained in 2022).