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Ahmed Hamdy

Senior Director - Information & Communications Technology at Ooredoo Kuwait

Ahmed Hamdy has extensive work experience in the telecommunications industry, with a focus on information technology and digital transformation. Ahmed has held various leadership roles in notable companies such as Ooredoo Group and Etisalat Misr. Some of their key accomplishments include driving digital transformation programs, implementing advanced technologies like Robotic Process Automation and Artificial Intelligence, and establishing partnerships with prominent internet and digital players. Ahmed's expertise includes IT strategy planning, customer service, marketing and sales, data analytics, and infrastructure management. Ahmed has also worked as a Support Technical Analyst at Oracle and Senior Software Engineer at Beshara Group earlier in their career. Overall, Ahmed has a proven track record of successfully implementing technology-driven solutions to enable business growth and enhance operational efficiency.

Ahmed Hamdy obtained a Bachelor's degree in Computer Science from Ain Shams University, which they completed from 1999 to 2002. Ahmed later acquired a Telecoms Mini MBA from the Telecoms Academy in 2014. In terms of additional certifications, Ahmed obtained the Prosci® Certified Change Practitioner from Prosci, the Certified ScrumMaster® from Scrum Alliance, the AWS Certified Cloud Practitioner from Amazon Web Services (AWS), and the ITIL Foundation V3 certification in 2011.

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