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Charlie Moore has a vast amount of experience in various roles within the utility industry, ranging from billing supervision to customer service and support. They have demonstrated strong skills in training, troubleshooting, data analysis, and software implementation. Currently serving as a Utility CC&B Support Specialist at NISC, Charlie continues to excel in providing exceptional support to members and ensuring smooth operations within the company. They hold a Bachelor of Science in Labor and Human Resources from Penn State University, showcasing their dedication to continuous learning and professional development.