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Douglas Wong, MBA, LNHA, serves as an Administrator at National HealthCare Corporation since June 2015, overseeing operations of a 96-bed center and focusing on continuous improvement through the Malcolm Baldrige Framework. Previously, Douglas led operations at a 60-bed center, improved processes in healthcare settings, and built strong relationships with patients and families while serving as Assistant Administrator and Administrator in Training. Earlier professional experience includes roles as Director of Web Integration at SAYiWON'T Clothing and Certified Nursing Assistant at National HealthCare Corporation. Douglas holds a Bachelor’s Degree in Business Administration with a focus on Marketing and Supply Chain Management from the University of Tennessee, Knoxville, and a Master of Business Administration from Martin Methodist College.