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Heather Mergen has a decade of work experience in various roles. Heather is currently working as a Senior Accountant Financial Reporting at National Guardian Life Insurance Company since April 2021. Prior to this, they worked at Sub-Zero Group, Inc. for seven years. At Sub-Zero Group, they held roles such as Senior Staff Accountant, Staff Accountant, and Accounts Payable Administrator. Their responsibilities included reconciling balance sheet accounts, preparing journal entries, and handling property tax filings. Before joining Sub-Zero Group, Heather worked as a Payroll Specialist at Packers Sanitation Services, Inc. in 2014. Heather also has experience in the banking industry, having worked as a Personal Banking Officer at US Banccorp from 2012 to 2014. Additionally, they interned as a Tax Intern at U.S. Tax Service in 2012, where they prepared tax returns and provided customer service. In 2010, Heather worked as an Administrative Assistant at Prairie Industries, where they gained general business knowledge and handled quality control documents.

Heather Mergen attended the University of Dubuque from 2008 to 2012. During this time, they pursued a Bachelor of Business Administration (BBA) degree with a focus on Accounting and General Business.