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Cariappa Mallanda is a Principal Technical Architect at National Grid, leading Salesforce architectural solutions for a $450M gas business enablement program since September 2018. With a background as a Solutions Architect at Wyndham Destinations from September 2008 to September 2018, Cariappa holds certifications as a Salesforce Certified Systems Architect and Salesforce Certified Application Architect, specializing in Salesforce service and marketing cloud platforms. Earlier experience includes serving as a Senior Technical Analyst, where Cariappa led technical projects and developed innovative solutions in content management. Educational qualifications include a Master's degree in Computer Science from Louisiana State University.