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Karen L. Merkel is an accomplished communications professional with extensive experience in corporate communications and public relations. Currently serving as General Manager of Corporate Communications at National Fuel since November 2010, Karen has previously held roles at HealthNow New York/BlueCross BlueShield of WNY/BlueShield of NENY as Director of Public Relations and at E-3 Communications in the same capacity. Earlier career highlights include serving as Manager of Public Relations at Delaware North Companies and as Director of Public Relations at Cellular One Upstate New York. Karen's foundational experience began at Buffalo State College as Director of Alumni Relations and at KeyBank as a Public Relations Officer. Academic credentials include a Bachelor of Arts in Journalism from Buffalo State University, earned between 1983 and 1986.