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Eric Markowicz is an accomplished IT professional with extensive experience in technical support and project management. Presently serving as an Advanced Services Specialist at the National Cable Television Cooperative since June 2017, responsibilities include providing VU-IT Tier 2 Support and managing product life-cycle support. Previous roles include IT Helpdesk Technician at Children's Mercy Hospital, Desktop Support Technician at AxelaCare, and iOS Advisor at Apple, all contributing to a solid foundation in user support and system management. Eric holds a Bachelor's degree in Business Leadership with a focus in IT and an Associate of Arts degree from Baker University, complemented by military service as a Machine Gunner in the United States Marine Corps.