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Marcia Nelson has a work experience in human resources, specifically in the healthcare division. Marcia started working at National Church Residences in 1997 as the Director of Human Resources for the Health Care Division. Before that, they worked at Harrington Services Corp from 1991 to 1997, also in a human resources role.

Marcia Nelson holds a Bachelor of Science in Business Administration (BSBA) from The Ohio State University. In addition, they have obtained certifications including Certified Change Practitioner from Prosci in 2019 and PHR from HRCI in 1997. Marcia is also pursuing a certification as a SHRM-Certified Professional (SHRM-CP) from SHRM.