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Mercy Mubaiwa is a seasoned retail banker with experience at National Building Society since May 2017, where responsibilities include managing various banking services. Prior to this role, Mercy served as a loan officer at Zimnat from January 2016 to April 2017 and completed Finance Intern duties with POSB Zimbabwe from June 2014 to December 2015, focusing on bank teller tasks. Educational qualifications include an Executive MBA in Business Administration and Management from Midlands State University (2021-2023), Credit Management from the University of Zimbabwe (2018-2019), and a Bachelor's degree in Banking and Corporate Finance from Midlands State University (2011-2015).