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Heem A. has over 13 years of work experience in the aviation industry. Heem started their career at Best Western, The Emerald Hotel as a Front Desk Agent from 2005 to 2007. Heem then worked at Club One Air as an Operations Executive from 2006 to 2007. In 2007, they joined Dolphin Air as a Flight Dispatcher for a few months before transitioning to National Air Cargo, Inc. where they held various roles. Heem started as a Flight Operations Controller from 2008 to 2010, then became the Manager of Flight Management Center from 2007 to 2011. In 2016, they were promoted to Senior Manager of the Mission Planning and Flight Support Center. Most recently, Heem A. became the Vice President of Commercial Operations and Planning at National Airlines, starting in 2018.

In 2008, Heem A. attended Emirates Aviation College for a course in Flight Dispatcher. No degree was specified.