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Jon Borowka has several years of work experience in various roles within the customer service and operations departments.

In 2002, they worked as a Customer Service Manager at McGraw Communications until 2006 when they joined BT for Financial Services as a Client Services Director.

In 2012, Jon became the President of Cydonian Management Corp (BPO), where they successfully launched and grew a global team of 500 customer service and back-office professionals. During their tenure, they achieved significant cost-cutting measures, increased revenue by 570%, and improved operational efficiency, resulting in a 40% increase in company profits.

Finally, Jon currently serves as the Site Director of Call Center Operations at Nation Safe Drivers, starting in November 2018.

Jon Borowka completed a BT PMP Certification Course in 2012, earning an Associate's degree in PMP. Additionally, Jon has attended Global Knowledge, where they focused on TCP/IP Networking and Project Management. The start and end years for this education at Global Knowledge are not specified.