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Valerie Duke is a dedicated Patient Service Representative with extensive experience in hospice and healthcare support roles. Currently employed at Nathan Adelson Hospice since October 2021, Valerie conducts comprehensive patient assessments and collaborates with interdisciplinary teams to enhance patient care. Previous positions include similar responsibilities at Valley Health Systems and Livanta LLC, where Valerie facilitated communication between patients, medical staff, and administrative personnel, resolved patient inquiries, and ensured compliance with Medicare regulations. Valerie's background also includes roles as a Medical Records Technician and Certified Medical Assistant, showcasing expertise in medical record maintenance and patient interaction. Valerie pursued medical assistant education at Kaplan University and Anthem Institute-Las Vegas, enhancing professional development in the healthcare field.