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Amitt Kumar is an experienced professional in operations management with a strong background in customer support and people management. Currently serving as Sr. Manager for India Operations at Nasscomm since April 2022, Amitt previously held the position of Business Manager at SUSHMA Buildtech Limited, where the focus was on leading the customer support department from July 2021. Prior experience includes managing operations at Teleperformance for a leading e-commerce company, overseeing a team of 300 employees, and ensuring successful SLA deliveries and KPI achievements. Additional roles at Prime Focus World and IBM contributed to expertise in project management, client relations, and team leadership. Amitt holds a Master of Arts in Economics from Hemwati Nandan Bahuguna Garhwal University.