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Ledia E. is a seasoned professional with significant experience in client relationship management and operational efficiency, currently serving as a Senior Index Sales Support Analyst at Nasdaq since July 2020. In this role, Ledia oversees a Salesforce client contact cleanup project, maintains index licensing agreements, and streamlines vendor engagement processes. Previous positions include Senior Index Client Relationship Manager at Nasdaq, where Ledia focused on analyzing client concerns and developing upsell opportunities, and Securities Administration Services Analyst II at Wells Fargo, where Ledia analyzed account activities and ensured compliance with legal documents. Additional experience includes roles at DNI Corp, Brandeis University, the U.S. Census Bureau, and the U.S. Department of Veterans Affairs. Ledia holds degrees in Economics and Hispanic Studies from Brandeis University and is currently a Swim Instructor at Sunsational Swim School.