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Imad Hashem has extensive experience in sales and customer service management, primarily at Napco National, where positions held include Sales Manager, Sales Account Manager, Customer Service and Logistics Manager, Customer Service & Logistics Unit Head, and Sales Service Unit Head since September 2011. Responsibilities include monitoring service agreements, executing multinational project orders, developing departmental objectives, and aligning sales teams with plant operations. Previous experience includes serving as a Sales Coordinator at Boecker Public Health and an Area Sales Manager at Arosfran, along with a brief role as a Sales Representative at Maersk Line. Imad Hashem holds a Bachelor of Science in Business from Lebanese American University and additional educational qualifications in Economics and Sociology.